Jim Croce asked for help from a telephone operator to place a call in his 1972 hit song “Operator (That’s Not the Way It Feels).” And in 1972, using a telephone operator for assistance was common. But what about today? When was the last time you spoke with an operator? Even the term operator seems antiquated now. Sounds more like a surgeon.
Do you remember when 1-800 numbers became mainstream? They apparently launched in 1967 with a goal to cut down on labor-intensive collect calls that often required live operators. By the 1980s, every company seemingly had a 1-800 number, and my childhood buddies and I enjoyed dialing as many of them as we could. We spent countless hours searching for and calling the 1-800 numbers on household products and telling the company representatives we were doing a science fair project and were wondering if they would send us free samples. We then provided our friend Dave’s name and address. His parents’ mailbox overflowed with samples and promotional materials every day, leaving his mother to wonder what in the world was going on. I can’t remember my own zip code today, but I can tell you Dave’s home mailing address.
The practical jokes intensified. Most every TV infomercial back then had a heavily promoted 1-800 number to call and order products and have them shipped COD (cash on delivery). No pre-payment or credit cards were required, and there was no ability (that we knew of) to track where the orders came from. So, the orders to Dave’s home started. Ginsu knives. Armourcote pots and pans. The Pocket Fisherman. Chia Pet. Mr. Microphone. But wait, there’s more. The Egg Scrambler. Time Life books. The Abdominizer. The Thighmaster. And a wide assortment of feminine hygiene products, gold coin collections and K-tel Records. We thought it was funny. Dave’s mother didn’t.
I now realize that ordering these types of products under another person’s name is illegal, immoral and some other things that start with an “i.” I am also not sure if a statute of limitations applies, so let me be clear: I was appalled that my friends Ian, Tommy and Mark would engage in such activity.
With that in mind, I close this column with the words of Jim Croce: “Oh, operator, let’s forget about this call. There’s no one there I really wanted to talk to. Thank you for your time. Oh, you’ve been so much more than kind. You can keep the dime.”
Have a terrific Tuesday, and thanks for reading.
Shane Goodman
Editor and Publisher
Times Vedette digital editions
shane@gctimesnews.com
641-332-2707