Mar 18, 2025 | Publisher's Column
A few decades ago, I participated in a continuous quality improvement training class, an in-depth study of the statistical control principles promoted by W. Edwards Deming. One of the many lessons I learned in these training sessions was the definition of “quality.”...
Mar 14, 2025 | Publisher's Column
You may have read recently that the cost to produce a penny is now nearly 4 cents. With that in mind, pennies no longer make much sense. I sorted through a bunch the other day and contemplated what to do with them. A handful of pennies won’t even buy a Tootsie Roll...
Mar 11, 2025 | Publisher's Column
Can you tell when someone is lying to you? If not, would you like to learn how? I would. And that’s why I continue to read the works of Vanessa Van Edwards. Van Edwards is a behavioral investigator, author and body language trainer. She runs Science of People, a human...
Mar 7, 2025 | Publisher's Column
Rush! Hurry! Urgent! And a couple hundred other words to tell us to get moving. The dictionary is full of them, and so are each one of us. But why do we seem to be in such a hurry? When I was a young man at my first out-of-college job at The Des Moines Register, I...
