By Rich Wicks | Times Vedette
During the Feb. 27 monthly meeting of the Guthrie County Hospital’s board of trustees, Danielle Lauzon and CEO Chris Stipe discussed the various measures the hospital uses to track quality improvement efforts.
Lauzon reported on the process for handling complaints and grievances. She also described the categories involved.
“We break them down to determine what category they fall into. We had one for quality of care, two for provider/staff behavior, and one for active care,” Lauzon said. “And then the department they originated in. We had two for emergency department, one for lab, and one for the Adair clinic.”
Lauzon explained this allows the reports to be reviewed and directed to appropriate staff to address the relevant issues.
Foundation Director Dennis Flanery told of upcoming foundation events, including the Handbags and Bingo event on Friday, April 4 and the annual golf tournament July 8.
The trustees formally approved the Fiscal Year 2024 annual audit report.
The new chemistry analyzer machine that the hospital purchased is expected to arrive March 18.
At the end of the public meeting, the trustees went into a closed session.
The next meeting of the trustees is set for March 27 at 4 p.m. in the Todd-Neff Conference Room. The public is welcome to join in person or via remote technology. Details can be found at www.guthriecountyhospital.org.